Terms of service.
Effective Date: March 12, 2025
Last Updated: March 12, 2025
Welcome to Frogman Yacht Service LLC ("Company," "we," "our," or "us"). By accessing or using our services, including but not limited to underwater hull cleaning and maintenance ("Services"), you agree to comply with and be bound by these Terms of Service ("Terms").
Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you should not use our Services.
1. SERVICES
1.1 Scope of Services
Frogman Yacht Service LLC provides professional underwater hull cleaning and maintenance services for yachts and other vessels. Services are performed by experienced divers with the utmost care for the vessel and the marine environment.
1.2 Service Locations
Services are provided at select marinas and private docks in Southern California. Customers are responsible for ensuring proper authorization for service at their vessel’s location.
1.3 Scheduling & Availability
Appointments must be scheduled in advance. We reserve the right to refuse or reschedule services due to unsafe conditions, adverse weather, or other unforeseen circumstances.
2. CUSTOMER RESPONSIBILITIES
2.1 Vessel Preparation
Customers must ensure that:
The vessel is accessible and moored securely.
The hull is free of loose debris, fishing lines, or hazards.
The vessel owner or authorized representative is available for pre-service consultation if required.
2.2 Compliance with Laws & Marina Rules
Customers must ensure that our services comply with marina rules, local regulations, and environmental laws. Any necessary permits are the customer’s responsibility unless otherwise agreed upon in writing.
2.3 Payment & Fees
Payment is due upon completion of service unless prior arrangements have been made.
We accept cash, credit/debit, and Zelle.
Late payments may be subject to additional fees.
3. LIABILITY & LIMITATIONS
3.1 Assumption of Risk
While we take all necessary precautions, underwater hull cleaning involves inherent risks. Frogman Yacht Service LLC is not liable for damage resulting from:
Pre-existing hull conditions, including weak coatings, corrosion, or structural issues.
Objects entangled in or attached to the hull (e.g., ropes, nets, fishing lines).
Incidental contact with marine life.
3.2 Indemnification
The customer agrees to indemnify and hold harmless Frogman Yacht Service LLC, its employees, and subcontractors from any claims, damages, or liabilities arising from the service, except in cases of gross negligence or willful misconduct.
3.3 Limited Liability
To the fullest extent permitted by law, our liability for any claim related to our services is limited to the amount paid for the service in question.
4. CANCELLATION & REFUND POLICY
4.1 Cancellations
Customers may cancel or reschedule appointments with at least 48 hours’ notice. Short-notice cancellations may be subject to a cancellation fee.
4.2 Refunds
Refunds are issued at our discretion based on service issues or inability to complete work due to conditions beyond our control.
5. INTELLECTUAL PROPERTY
All content on our website, logos, and service-related materials are the property of Frogman Yacht Service LLC and may not be used without written permission.
6. PRIVACY POLICY
We respect your privacy. Any personal information collected is used solely for scheduling, invoicing, and customer communication. We do not share or sell customer information.
7. DISPUTE RESOLUTION
In the event of a dispute, both parties agree to resolve the matter amicably. If a resolution cannot be reached, disputes will be settled through mediation/arbitration in accordance with the laws of California.
8. MODIFICATIONS TO TERMS
We reserve the right to update or modify these Terms at any time. Changes take effect upon posting on our website or notifying customers.
9. CONTACT INFORMATION
For questions regarding these Terms, please contact us at:
Frogman Yacht Service LLC
5318 E 2nd St #579
562.222.4991
team@frogmanyachtservice.com